Privacy Policy

Last updated: September 11, 2026

1. Information we collect

When you contact us through WhatsApp, email or another business channel, we may receive the information you choose to provide, such as your name, company or brand name, country or region, email address, phone or WhatsApp number, product interests, expected order quantity and project details.

Our website may also receive technical information such as browser type, device information, referring page and basic usage data from hosting, security or analytics services.

2. How we use information

• Respond to inquiries and provide quotations.
• Discuss samples, OEM/ODM options, production, shipping and compliance documentation.
• Maintain business communications and records.
• Protect the website, prevent abuse and understand site performance.
• Measure advertising performance when optional analytics/marketing tools are enabled with the visitor's consent where required.

3. Cookies, Meta Pixel and Google Ads measurement

Essential site functions may use local browser storage or similar technologies. The site may use Meta Pixel and Google Ads measurement tools to understand advertising performance and record actions such as product-detail views or clicks to WhatsApp and email. Google Consent Mode is configured so advertising and analytics storage are denied by default until you make a choice where consent is required. You can reopen Cookie Settings from the website footer and change your choice.

4. Sharing and service providers

We may use service providers for website hosting, communications, analytics, advertising measurement, logistics or other business operations. Information is shared only as reasonably necessary for those services, business communications or legal requirements. Direct business inquiry contents are not provided to advertising partners for their independent use. Optional advertising measurement tools may receive technical or event data, such as a contact-button event, when enabled and consented to where required.

5. International data transfers

Because ENZE serves international buyers and is based in China, information you send to us may be processed in China and, depending on the services used to operate the website, in other countries. Data protection laws may differ between jurisdictions.

6. Data retention

Business inquiry information may be retained for as long as reasonably necessary to respond to the inquiry, maintain business records, support an ongoing commercial relationship or meet legal and operational requirements. We aim not to retain information longer than necessary for those purposes.

7. Your choices and rights

Depending on where you live, you may have rights to request access, correction or deletion of certain personal information, or to object to or restrict some processing. You may also withdraw optional cookie consent through the Cookie Settings link on the website. Requests can be sent to the contact address below.

8. Third-party links

Our website may link to WhatsApp, email services or other third-party platforms. Their privacy practices are governed by their own policies.

9. Changes to this policy

We may update this policy when our website, services or legal requirements change. The current version will be posted on this page with the updated date.